Privacy Policy

Kija Creations respects your privacy and takes reasonable steps to protect the personal information entrusted to us. This policy explains the information we handle when you visit this website, contact Julie, create a customer account or place an order.

Information we collect

Depending on how you use the store, we may handle:

• your name, email address, phone number and billing or delivery address;
• order, product, delivery and customer-account details;
• messages and information you send in an enquiry;
• device, browser, IP address and website-usage information collected through hosting, security and analytics services; and
• the contents of your shopping cart, which are also stored in your browser so the cart can persist between visits.

Checkout and payment are hosted by Shopify and its payment providers. Kija Creations does not receive or store your full card number on this website.

How we use information

We use personal information to:

• process payments, orders, deliveries, returns and refunds;
• respond to product, workshop and experience enquiries;
• provide customer-account and support services;
• protect the store, prevent fraud and diagnose errors;
• understand and improve how the website is used; and
• meet record-keeping and other legal obligations.

Service providers and disclosure

We disclose information only where reasonably needed for these purposes, including to Shopify and payment providers, Vercel for website hosting, Google Analytics for site measurement, delivery carriers, professional advisers and authorities where required by law. These providers may process information outside Australia under their own privacy and security arrangements.

Analytics and browser storage

This site uses Google Analytics to measure visits and shopping interactions. Google may use cookies or similar technologies and process technical information outside Australia. You can limit cookies in your browser or use Google’s Analytics opt-out tools. Disabling browser storage may prevent the shopping cart from being remembered.

Storage and security

We take reasonable steps to protect personal information and keep it only for as long as it is needed for the purposes above, including order, accounting, dispute and legal requirements. No internet service can guarantee absolute security.

Your choices and questions

You may ask what personal information Kija Creations holds about you, request a correction, or raise a privacy concern by emailing kijacreations@gmail.com. We may need to confirm your identity before acting on a request.

We may update this policy as the store or legal requirements change. The latest version will always appear on this page.